FAQ
What types of payment do you accept?
We accept all major credit cards Visa, Mastercard, Discover, American Express. We also accept Apple Pay, Google Pay and PayPal.
Will my payment be secure when I order from you?
All orders are 100% safe and secure. We use 128 bit data encryption to secure all your sensitive information. If you choose to checkout with PayPal, they will handle all of the payments. We do not store credit card details nor do we share customer details with any 3rd parties.
How much is shipping?
We ship to anywhere in the United States for free. We also ship to international buyers for a flat rate of $24.99. All orders are shipped via USPS. Free shipping available only in the United States.
- Free Shipping: 3-7 Business Days (On All Orders)
- Standard Shipping: 3-7 Business Days ($4.99 Flat Rate)
- Expedited Shipping: 2-5 Business Days ($8.99 Flat Rate)
- Priority Shipping: 1-3 Business Days ($19.99 Flat Rate)
- Express Shipping: 1-2 Business Days ($49.99 Flat Rate)
- International Shipping: 7-21 Business Days ($24.99 Flat Rate)
When will my order ship?
All orders leave the warehouse within 1 business day. Order by 12pm PST Monday - Friday for same day shipping. We try our best to get your order to you as soon as possible.
When will my order arrive?
You should expect your order to arrive within 3 to 7 business days. For international buyers, shipping times will be around 7 to 21 business days.
Where are you located?
We are located in San Leandro, CA.
Can I send the item back for a refund or exchange?
Yes you can. We allow full refund or exchange for orders made within 30 days of purchase. Please read our return policy for more information.